How to Check Your Order Status
An email with your order number will be sent to you after completing payment. You’ll then receive an email with tracking information for your order once it's shipped.
Why is my order arriving at different times?
Depending on our product picking process, we always want to make sure we ship all the items in your order as quickly as possible. As such, we might need to ship items from your order in multiple packa
The tracking shows it was delivered and I have not received it yet
Often times, packages are handed off to your local post office to complete the delivery. And when this happens, the package can incorrectly get marked as delivered, but rest assured it should arrive t
How do I get help with my order if I am having a problem with tracking or receiving the package?
Why does my tracking information say it’s “Awaiting Shipment” when I got an email saying that it's shipped?
At times, when leaving our facility or along the route to you, packages can accidentally miss a scan. You should see the tracking information update within a few days.
e-Gift Cards
eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.